The Union
The Union is about the intersection between people, technology, and artificial intelligence. Get ready to be inspired and challenged as we ask questions, uncover insights, and share inspiring stories about digital ecosystems and automation.
The Union
The AI Echo Chamber
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Krista Software
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An executive asked if Krista would favor his competitor. That question tells you everything about where the market actually is. Scott and John unpack the massive gap between AI vendor assumptions and enterprise buyer reality, with real customer stories that reveal how dangerous that gap can be.
What you'll learn:
- Why the median enterprise buyer scores 10 to 20 out of 100 on AI literacy
- The customer story that shows what "AI will learn from your people" actually means in practice
- Why tenant isolation matters and how to explain it in plain language
- The single best question to ask any AI vendor before signing a contract
- Why the AI industry is the biggest source of buyer confusion
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